Feefo logo

Call us free on

08085 010 222

Privacy Policy

Last Updated: January 2026

Version: 1.0

1. Introduction

Equisure UK Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

We are an Appointed Representative of Cornerstone Finance Group Ltd. As such, we work closely with Cornerstone Finance Group Ltd to ensure your data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Important Compliance Information

Equisure UK Limited is registered in England & Wales (No. 16516081).

Registered Office: 1st Floor Spitalfields House, Stirling Way, Borehamwood, Herts, United Kingdom, WD6 2FX.

FCA Reference Number: 1044787.

Cornerstone Finance Group Ltd is registered in England & Wales (No. 08458702).

Registered Office: Unit E, Copse Walk, Pontprennau, Cardiff, CF23 8RB.

FCA Reference Number: 767202.

Both firms are entered on the Financial Services Register at https://register.fca.org.uk/

2. The Data We Collect

To provide you with accurate equity release and later life lending advice, we need to collect various types of personal information. This includes:

  • Identity Data: Name, date of birth, marital status, gender.
  • Contact Data: Address, email address, telephone numbers.
  • Financial Data: Income, expenditure, assets, liabilities, existing mortgage details, credit history.
  • Property Data: Value of your home, title deeds, construction type.
  • Special Category Data (Health): Equity release products often depend on your health and lifestyle. We may collect details regarding your medical history to source the most suitable products (e.g., enhanced lifetime mortgages). We only process this data with your explicit consent.
  • Vulnerability Data: Information regarding any circumstances that may require us to provide additional support to you.

3. How We Use Your Data

We use your data for the following lawful purposes:

  1. Contractual Necessity: To provide you with the advice and services you have requested (arranging your equity release plan).
  2. Legal Obligation: To comply with Financial Conduct Authority (FCA) regulations, anti-money laundering (AML) laws, and to handle complaints.
  3. Legitimate Interests: To improve our services, manage our business relationship with you, and strictly for marketing where you have opted in (which you can opt out of at any time).

4. Disclosure of Your Information

We do not sell your data. However, to facilitate your application, we may share your data with:

  • Cornerstone Finance Group Ltd: As our Principal firm, they have a regulatory duty to monitor our files for compliance and quality assurance.
  • Lenders/Providers: The equity release providers we apply to on your behalf.
  • Solicitors: To instruct legal work required for the completion of your loan.
  • Surveyors: To value your property.
  • Lead Suppliers: If you were introduced to us by a third party, we may update them on the progress of your enquiry (limited data only).

5. Data Security and Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

Retention: We retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Due to the long-term nature of Equity Release products, we may retain advice files indefinitely to answer future queries or complaints.

6. Your Legal Rights

Under data protection laws, you have rights including:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Correction: Request correction of incomplete or inaccurate data.
  • Right to Erasure: Ask us to delete your data (subject to our legal requirement to keep compliance records).
  • Right to Object: Object to the processing of your data for direct marketing.

To exercise any of these rights, please contact us at our registered office or via email.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Equisure UK Limited

1st Floor Spitalfields House, Stirling Way, Borehamwood, Herts, WD6 2FX

Email: info@equsiure.uk